SERVICES

We offer a 2 day mail service for machineable mail items in Scotland and a 3 day definite service for un-machineable mail and the rest of the UK.    We can currently process your Royal Mail Letters (DL or C5) and Royal Mail Large Letters (C4).  To benefit from the larger discount of 39% on your mail bills we recommend that you produce your mail so that it can be read by our sorting machines.

Machineable mail includes:-
  • Items less than 100g
  • Less than 5mm thick
  • The address has a full postcode
  • It is flexible enough to be bent into an S-shape
  • The envelope is paper based in cream, white or brown
  • It meets the address font and layout criteria
  • It is not wrapped in polypropylene or cardboard

If your mail is categorised as non-machineable mail, you will still qualify for a discount, but because there is an additional step of physically reading the mail, the discount goes down to 33%.

Non-machineable mail includes:-
  • Items more than 100g
  • More than 5mm thick
  • Not flexible
  • There is no postcode
  • The items are handwritten
  • It is wrapped in polypropylene or cardboard

If you present your mail properly with the correct address and layout, this will help ensure delivery times are met.

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